Privacy Policy

1. INTRODUCTION

About Unicrawl

Unicrawl Technologies Inc. ("Unicrawl," "we," "us," or "our") is an Ontario corporation that provides tools for collecting and enhancing LLM-ready data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Scope and Application

This Privacy Policy applies to all users of our services, including:

• Our websites and applications
• Our platforms and APIs
• Any products, features, or content we provide

When we refer to "you" or "your," we mean individuals or businesses using our services, as well as third parties whose information may be processed through our services.

Contact Information

For privacy-related inquiries, please contact us at:

• Email: support@unicrawl.dev
• Address: #500 - 33 Bloor Street East, Toronto, ON M4W 1A8

2. COMMITMENT TO PRIVACY

At Unicrawl, we are committed to protecting your privacy and handling your personal information with care and transparency. We strive to use your information only in ways that enhance your experience with our services and comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's privacy legislation.

This Privacy Policy should be read in conjunction with our Terms of Service, available at https://unicrawl.dev/terms-of-service.

3. INFORMATION WE COLLECT

3.1 Personal Information

We collect the following categories of personal information:

Account Information:

• Full name
• Email address
• Company name and details
• Account credentials

Payment Information:

• Cardholder name
• Payment card details (processed through third-party payment processors)
• Billing address

Technical Information:

• IP addresses
• Browser type and version
• Device information
• Operating system
• Time zone settings
• Browser plug-in types and versions

Usage Information:

• Pages visited and timestamps
• Click-through data
• Features used
• Search queries
• Performance metrics

Client-Submitted Data:

• Information collected on behalf of our business clients
• Data processed through our services at client direction

3.2 Non-Personal Information

We also collect non-personal information that cannot identify you individually, including:

• Aggregated usage statistics
• General demographic information
• Technical performance data

4. HOW WE COLLECT INFORMATION

We collect information through:

• Direct provision when you register or use our services
• Automatic collection through cookies and similar technologies
• Third-party sources (with appropriate permissions)
• Our business clients who use our services

5. HOW WE USE YOUR INFORMATION

5.1 Primary Purposes

We use your personal information to:

• Provide and maintain our services
• Process transactions and manage billing
• Communicate service updates and important notices
• Provide customer support
• Ensure platform security and prevent fraud

5.2 Secondary Purposes

With appropriate consent where required, we may also use your information to:

• Improve and optimize our services
• Develop new features and products
• Send marketing communications (with opt-out options)
• Conduct analytics and research
• Comply with legal obligations

6. DISCLOSURE OF YOUR INFORMATION

6.1 Service Providers

We share information with carefully selected third-party service providers who assist us in operating our business:

Payment Processing:

• We use secure payment processors to handle financial transactions
• Your payment information is transmitted directly to these processors
• We do not store complete payment card information on our servers

Analytics and Performance:

• We use analytics services to understand usage patterns
• These services help us improve user experience
• Data shared is limited to what's necessary for analysis

Customer Support:

• Support platforms to manage customer inquiries
• Limited information shared as needed to resolve issues

Infrastructure:

• Cloud hosting and content delivery services
• Security and monitoring services

6.2 Legal Requirements

We may disclose your information when required to:

• Comply with applicable laws and regulations
• Respond to valid legal processes
• Protect our rights, property, and safety
• Investigate potential violations of our terms

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change.

6.4 Consent-Based Sharing

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

7. DATA RETENTION

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your personal information at any time, subject to legal and contractual obligations.

8. DATA SECURITY

8.1 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit using TLS
• Encryption of sensitive data at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

8.2 Incident Response

Despite our security measures, no system is completely secure. In the event of a data breach that poses a real risk of significant harm, we will:

• Notify affected individuals as required by law
• Report to relevant authorities where required
• Take steps to mitigate harm
• Review and improve our security measures

9. YOUR PRIVACY RIGHTS

9.1 Access and Correction

You have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Receive your information in a portable format

9.2 Withdrawal of Consent

Where we process your information based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

9.3 Deletion

You may request deletion of your personal information, subject to our legal obligations to retain certain data.

9.4 Marketing Communications

You can opt out of marketing communications at any time through:

• Unsubscribe links in emails
• Account settings
• Contacting us directly

10. COOKIES AND TRACKING TECHNOLOGIES

10.1 Types of Cookies

We use:

• Essential cookies: Required for service functionality
• Performance cookies: To improve service performance
• Analytics cookies: To understand usage patterns
• Marketing cookies: For relevant advertising (with consent)

10.2 Managing Cookies

You can control cookies through:

• Browser settings
• Our cookie preference center
• Third-party opt-out tools

10.3 Do Not Track

We respect Do Not Track (DNT) signals from browsers that support this feature.

11. INTERNATIONAL DATA TRANSFERS

As we operate globally, your information may be transferred to and processed in countries outside of Canada, including the United States. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Contractual clauses
• Adequacy assessments
• Your explicit consent where required

Please note that other countries may have different data protection standards than Canada.

12. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately at support@unicrawl.dev.

13. THIRD-PARTY LINKS AND SERVICES

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

14. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination

To exercise these rights, contact us at support@unicrawl.dev. We may verify your identity before processing requests.

15. EUROPEAN PRIVACY RIGHTS

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

To exercise these rights, contact us at support@unicrawl.dev.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending notice to registered users
• Updating the "Effective Date" at the top of this policy

Your continued use of our services after changes indicates acceptance of the updated policy.

17. COMPLAINTS AND DISPUTES

If you have concerns about our privacy practices:

Contact Us First: We aim to resolve issues directly. Email us at support@unicrawl.dev

Privacy Commissioner: You may file a complaint with the Office of the Privacy Commissioner of Canada:

• Website: www.priv.gc.ca
• Phone: 1-800-282-1376

Provincial Authority: Ontario residents may also contact the Information and Privacy Commissioner of Ontario:

• Website: www.ipc.on.ca
• Phone: 1-800-387-0073

18. ACCESSIBILITY

We are committed to making this Privacy Policy accessible to all users. If you require this policy in an alternative format, please contact us at support@unicrawl.dev.

19. LANGUAGE

This Privacy Policy is available in English and French. In case of any discrepancy between versions, the English version shall prevail.

20. QUESTIONS

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SC Finan Services Inc. (operating as Unicrawl)
Email: support@unicrawl.dev
Address: #500 - 33 Bloor Street East, Toronto, ON M4W 1A8

This Privacy Policy was last updated on 2025-08-09. For a record of changes, please contact us.